Frequently asked questions

Browse the shop, pick a size and colour on the product page, and tap Add to cart. When you're ready, go to your cart and check out with your name, mobile number and address. We'll call you to confirm before we pack — that's the moment your order is truly locked in.

Prefer to order by chat? Message us on Facebook with screenshots of what you'd like and we'll arrange everything there.

Our clothes fit babies and children from newborn up to 5 years. Each product page lists the age range for its sizes (for example: 0–3 months, 3–6 months, 1–2 years). As a gentle rule of thumb, babies grow fast — if your little one is between sizes or on the chubbier side, take the bigger one.

Sizes can vary a little between designs. Not sure? Message us with your baby's age and height and we'll happily suggest a size from experience.

Yes — just call or message us before your parcel is handed to the courier and we'll cancel it, no questions asked. Once it's with the courier you can simply refuse the delivery at your door instead.

Inside Dhaka: usually the current estimate after we confirm your order. Outside Dhaka: usually the current estimate. Holidays and heavy weather can slow the couriers down a little — if that happens we'll let you know.

Current Dhaka fee inside Dhaka and current outside-Dhaka fee outside Dhaka. Delivery is based on the current checkout settings, anywhere in Bangladesh.

Go to Track your order and enter the order number we gave you (it looks like AW-XXXXXX) together with the mobile number you ordered with. You'll see the current status — from confirmed to on the way to delivered.

Available methods are shown at checkout:

• Cash on Delivery — pay the courier when the parcel reaches your door.
• bKash — send payment, then share the TrxID from your SMS with us.
• Nagad — send payment, share the TrxID from your SMS.

For enabled mobile payment methods we check each transaction ID before your parcel leaves us, and we confirm it with you on the phone.

Yes. You have the current return window days from delivery to request an exchange, as long as the item is unworn and unwashed with the tags still on. Message us on Facebook with your order number and we'll sort it out — the full policy is on our Delivery & Returns page.

That's the heart of what we do. We choose soft, breathable, cotton-rich fabrics and hand-check every single item before packing — smooth seams, no rough prints, nothing scratchy near the skin. We still recommend a gentle wash before the first wear, as with any new baby clothing.

The website is in English for now — a full Bangla version is coming soon. In the meantime, feel free to message us on Facebook in Bangla; we reply in whichever language you're comfortable with.